SellersGlobal User Agreement
Updated April, 2014
By using the SellersGlobal.com web site (the "Website") or establishing an account with SellersGlobal and using the SellersGlobal service (the "Service"), you agree to the following terms and conditions (the "SellersGlobal User Agreement").
I. Overview
Importantly, although SellersGlobal is commonly referred to as an online marketplace, it is not a traditional "retailer." Instead, SellersGlobal acts as a venue to match buyers and sellers. SellersGlobal is not involved in the actual transaction between buyers and sellers and does not transfer legal ownership of items from the sellers to buyers. As a result, SellersGlobal has no control over the items advertised, or the ability of sellers to sell items or the ability of buyers to pay for items.
Definitions
"Your Information" is defined as any information you provide to SellersGlobal or other users in the registration, in the listing process (which includes photographs and descriptions), in any public message area (including the Forums or the feedback area) or through any email feature. You are solely responsible for Your Information, and SellersGlobal acts as a passive conduit for your online distribution and publication of Your Information.
"Your Activities" include, for example, listing items, posting comments in any public message area (including the Forums or the feedback area), and email.
Dispute Resolution
SellersGlobal's goal is to make you happy. In the event a dispute arises between you and SellersGlobal, please email SellersGlobal at info@SellersGlobal.com and we will work quickly towards a solution. We encourage you to report all user-to-user disputes to your local law enforcement, postmaster general, or a certified mediation or arbitration entity.
General Overview: Terms
· You acknowledge that you must be 18 years or older to use this site or establish an account.
· You acknowledge that you bear sole responsibility for keeping your password secure.
· You agree not to use SellersGlobal for any illegal or unauthorized purpose.
· You agree to comply with all local laws regarding online conduct and acceptable content.
· You are solely responsible for your conduct and any data, text, information, screen names, graphics, photos, profiles, audio and video clips, links or any other content that you submit, post or display on the Website.
· You agree not to modify, adapt or hack SellersGlobal.com or modify another website so as to falsely imply that it is associated with SellersGlobal.
· You agree not to solicit, harass or impersonate SellersGlobal members.
· You agree not to transmit any worms or viruses or any code of a destructive nature.
Furthermore, while SellersGlobal discourages certain conduct and content on the Website, you acknowledge and agree the Website is a venue and as such is not responsible for the content posted on it. You agree to use the Website at your own risk.
General Overview: Conditions
· SellersGlobal reserves the right to modify or terminate any service for any reason at any time, with or without notice.
· SellersGlobal reserve the right to alter this SellersGlobal User Agreement at any time. If alterations constitute a material change to the Terms of Use, to be determined at the sole discretion of SellersGlobal, SellersGlobal will notify you via e mail according to the preference expressed on your account.
· SellersGlobal reserves the right to refuse service to anyone for any reason at any time.
· SellersGlobal may remove content (by way of example but without limitation: items, item descriptions, chat text, booth text, and information submitted in the forums) that SellersGlobal determines is unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party's intellectual property, SellersGlobal Terms of Use, SellersGlobal Privacy Policy, or any other policy documents and community guidelines as posted on SellersGlobal. SellersGlobal has no obligation to do so, however.
· The Service makes it possible to post images hosted on SellersGlobal to outside websites. This use is accepted. However, pages on other websites which display images hosted on SellersGlobal must provide a link back to SellersGlobal from each photo to its photo page on SellersGlobal.
· SellersGlobal will terminate your account without notice if your account is used for hosting graphic elements of web page designs, icons, smilies, buddy icons, forum avatars, badges and other non-photographic elements on external websites.
· You can remove your profile at any time by deleting your account. This will also remove any private images you have stored in the system. By uploading images and item description content to SellersGlobal, you agree to allow other SellersGlobal users to view them and you agree to allow SellersGlobal to display the images and content on SellersGlobal, or in emails from SellersGlobal, and store the images, item description, profile and other content.
· All SellersGlobal graphics, logos, designs, page headers, button icons, scripts, and service names are registered or unregistered trademarks or service marks. SellersGlobal's trademarks or name may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion.
II. Membership Eligibility
SellersGlobal's services are free, but available only to individuals who can form legally binding contracts under applicable law. SellersGlobal's services are not available to children (persons under the age of 18) or to temporarily or indefinitely suspended SellersGlobal members. If you are a under the age of 18, you can use this service only in conjunction with, and under the supervision of your parents or guardians. If you do not qualify, please do not use SellersGlobal. Further, you also agree not to transfer or sell your account (including feedback) or User ID.
III. Purchasing/Buyer Obligations and Guidelines
A buyer is obligated to complete the transaction of a purchase of an item on SellersGlobal in any shop within three (3) days. A buyer is obligated to immediately pay in full if using PayPal by clicking the payment button during checkout.
A seller must abide by all of SellersGlobal's policies and the seller's own individual shop policies and sell and the item as described. Likewise, a seller must abide by the seller's own individual policies when dealing other issues, for example, issues of damage and returns.
Buyers remorse is not a valid reason for requesting a refund from a seller. Prior to making a purchase, buyers should review all sellers policies regarding refunds, returns, and seller policies.
IV. Listing/Seller Obligations and Guidelines
SellersGlobal's Fees and Credit Policy
Changes to the Fees and Credits Policy and the fees for our services are effective after SellersGlobal provides you with at least fourteen (14) days' notice of the changes by posting the changes on SellersGlobal. However, SellersGlobal may choose to temporarily change SellersGlobal's Fees and Credits Policy and the fees for SellersGlobal's services for promotional events (for example, free listing days) and such changes are effective when SellersGlobal posts the temporary promotional event on SellersGlobal. SellersGlobal may, at SellersGlobal's sole discretion, change some or all of SellersGlobal's services at any time. In the event SellersGlobal introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in U.S. Dollars (USD).
Unless granted an exception by SellersGlobal, SellersGlobal requires all seller accounts to provide a credit or debit card for the purposes of verification of their identity, and for payment of fees and services rendered.
You are responsible for paying all fees associated with using SellersGlobal's service and SellersGlobal and all applicable taxes. If a seller owes more than $3.00 USD in fees at the beginning of the month, they are emailed an invoice detailing the amount due. Payment for the amount due must be made in full within 30 days of the date on the invoice.
Fees for our services will be described once they are determined.
Listing Description: You must be legally able to sell the item(s) you list for sale on the Site. You must describe your item and all terms of sale on the listing page of the Site. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All listed items must be listed in an appropriate category. Each listing must accurately and completely describe the item/items for sale in that listing. If the "in stock" quantity is more than one, all items in that listing must be identical. Each unique item must have its own listing. Listings may not contain outbound links that direct users off of SellersGlobal.
Binding Sale: All sales are binding. If you, as a seller, receive a purchase request (order) you are obligated to complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of your listing (such as payment method), or (b) you cannot authenticate the buyer's identity.
Termination: Without limiting any other remedies, SellersGlobal, without notice, may suspend or terminate your account if SellersGlobal suspects, in its sole discretion, that you (by information, investigation, conviction, settlement, insurance or escrow investigation, or otherwise) have violated any of SellersGlobal's policies set out in this Agreement, the Privacy Policy, or any other policy documents or community guidelines, or you have engaged in an improper or fraudulent activity in connection with SellersGlobal. If SellersGlobal terminates a listing or your account, if you close your account, or if the payment of your seller fees cannot be completed for any reason, you remain obligated to pay SellersGlobal for all unpaid fees plus any penalties, if applicable. If the seller's account is not paid in full and becomes past due, SellersGlobal reserves the right to attempt to collect past due fees by charging the seller's card on file. The seller risks additional penalties such as the suspension of privileges and/or termination of the account and other collection mechanisms (including retaining collection agencies and legal counsel). If you have a question or wish to dispute a charge, contact SellersGlobal support.
Manipulation: The price stated in each SellersGlobal Item Description must be an accurate representation of the sale. Manipulation refers to activities whereby the price no longer accurately represents the monetary value of the transaction. For example manipulative activities include, but are not limited to, intentionally stating one price in the Item Description but charging a higher price to the buyer, altering the item's price prior to a sale for the purpose of avoiding SellersGlobal transaction fees, and hacking into another's account and altering prices. Neither buyer nor seller, may manipulate the price of any item for any reason.
Sellers have up to 90 days from the date of the transaction to request refunds on the final value fees. Final value fee refund requests on transactions outside of 90 days will not be honored.
V. Usage Guidelines
Third Party Content; Identity Verification: You understand that the SellersGlobal, including SellersGlobal booth chat, acts only as a marketing platform and technical interface between users and that SellersGlobal does not itself verify the qualifications of users, nor does it evaluate or control in any ongoing manner exchanges between users. Any opinions or statements expressed by a user are of those of the user alone, and are not to be attributed to SellersGlobal. SellersGlobal cannot and does not assume responsibility for the accuracy, completeness, safety, reliability, timeliness, innocuousness, legality or applicability of anything said, written, posted, displayed or otherwise made available by any user.
You understand that you may be exposed to content that you find offensive to you, and that you use the SellersGlobal at your own risk.
Please use caution, common sense, and practice safe trading when using SellersGlobal. Please note that there are also risks of dealing with underage persons or people acting under false pretense. Additionally, there may also be risks dealing with international trade and foreign nationals. By using SellersGlobal, you agree to accept such risks and that SellersGlobal (and our officers, directors, agents, subsidiaries, joint ventures and employees) is not responsible for any and all acts or omissions of users on SellersGlobal
SellersGlobal uses many techniques to verify the accuracy of the information SellersGlobal's users provide to SellersGlobal when they register on SellersGlobal. However, because user verification on the Internet is difficult, SellersGlobal cannot and does not confirm each user's purported identity. Thus, SellersGlobal has established a user-initiated feedback system to help you evaluate with whom you are dealing. SellersGlobal also encourages you to communicate directly with potential transaction partners through the tools available on SellersGlobal. You may also wish to consider using a third party escrow service or services that provide additional user verification.
Prohibited, Questionable and Infringing Usage; Restricted Activities: Your Activities which results in Your Information (or any items listed) on SellersGlobal shall not:
(a) be false, inaccurate or misleading;
(b) be fraudulent or involve the sale of illegal, counterfeit, stolen items or items which violate the Terms of Use in any way;
(c) infringe upon any third party's copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy, including but not limited to specific prohibition against users Listing, selling or distributing any Digital Version of textbooks on or through the Website;
(d) violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); SellersGlobal also does not permit the listing of items that have been identified by the U.S. Consumer Products Safety Commission (CPSC) as hazardous to consumers and therefore subject to a recall;
(e) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing;
(f) be obscene or contain child pornography
(g) contain any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
(h) create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; and
(i) link directly or indirectly to or include descriptions of goods or services that:
(aa) are prohibited under this Agreement, the Privacy Policy, or other policy documents and community guidelines as posted on SellersGlobal or;
(bb) are identical to other items you have for sale but are priced lower;
(cc) are concurrently listed for sale on a web site other than SellersGlobal's (this does not prevent linking to or advertising an SellersGlobal item from another web site); or
(dd) you do not have a right to link to or include.
(ee) have pricing deemed to be excessive on specific items needed for the health and well-being of the general populace in times of emergency or other market disruptions that cause a shortage of some goods.
Furthermore, you may not list any item on SellersGlobal (or consummate any transaction that was initiated using our service) that, by paying to us the listing fee or the final value fee, could cause us to violate any applicable law, statute, ordinance or regulation, or that violates the Terms of Use.
Access and Interference: SellersGlobal may contain robot exclusion headers. Much of the information on SellersGlobal is updated on a real time basis and is proprietary or is licensed to SellersGlobal by SellersGlobal's users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access SellersGlobal for any purpose without our prior express written permission. Additionally, you agree that you will not:
(i) take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our infrastructure;
(ii) copy, reproduce, modify, create derivative works from, distribute or publicly display any content from the Site without the prior expressed written permission of SellersGlobal and the appropriate third party, as applicable;
(iii) interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; or
(iv) bypass our robot exclusion headers or other measures we may use to prevent or restrict access to SellersGlobal.
Feedback Integrity; Feedback Export: You may not take any actions that may undermine the integrity of the feedback system. SellersGlobal may, without prior notice, limit the number of purchases and listings, which you may place on SellersGlobal based upon the level of your feedback. If you earn a low percentage feedback rating, your account will automatically be flagged for staff review, at which time your membership may be fully or partially suspended, and you may be unable to list or buy.
You acknowledge that your feedback consists of comments left by other users and a composite feedback number compiled by SellersGlobal. Further, you acknowledge that the composite number, without the feedback comments, does not convey your full user reputation. Because feedback ratings are not designed for any purpose other than for facilitating transactions between SellersGlobal users, you agree that you shall not market or export your SellersGlobal feedback rating in any venue other than a SellersGlobal operated website.
VI. SellersGlobal Rewards / Tokens
SellersGlobal Tokens ("Tokens") are not redeemable for cash and have no cash or monetary value. Tokens are purely promotional in nature, are only for members and only part of the Service through the Website or as otherwise specifically designated and approved by SellersGlobal, and do not constitute a property right or interest or confer any such right or interest to you. Tokens may be redeemed immediately or accrued over time, up to a maximum of 12 months. Tokens will expire on a rolling monthly basis if not redeemed within 12 months of being awarded, and SellersGlobal has no obligation to notify you of any such expiration. SellersGlobal may discontinue or modify the Tokens program, raise and lower the value of the Tokens, add and remove ways to earn or use Tokens, or revise the Tokens program terms and conditions at any time. All Tokens terminate upon any termination of your membership. Please see the Tokens Rules for additional terms applicable to acquiring and using Tokens.
Tokens may only be redeemed at www.SellersGlobal.com or as otherwise specifically designated and approved by SellersGlobal.
Tokens Rules Tokens are one of the ways that SellersGlobal rewards you for certain activities. These rules are part of and an addition to the Terms of Use and, as such, you understand and agree that Tokens and any receipt, use or other activity involving Tokens are subject to your compliance with the Terms of Use, including these Tokens Rules, and any other rules and requirements SellersGlobal may impose now or in the future.
1. Tokens may be awarded participation in site activities, and as otherwise determined by SellersGlobal, as specified at www.SellersGlobal.com.
2. Tokens may only be redeemed at www.SellersGlobal.com or as otherwise specifically directed by SellersGlobal and in accordance with the specific Tokens-redemption offer.
3. SellersGlobal may, without prior notice and in its sole discretion, alter, limit, or modify program rules, regulations, Tokens earning structure, Tokens redemption levels, or any other feature of the Tokens program at any time.
4. SellersGlobal reserves the right to void the membership and/or redemption privileges of any person(s) who have wrongfully earned Tokens (whether by circumvention, transfer, purchase, deception, forgery, fraud, or otherwise), or have breached these Tokens Program Rules or the Website Terms of Use.
5. Only the individual member engages in the Tokens-generating activity may earn and use Tokens. Tokens are not transferable from one SellersGlobal account to another. Tokens may not be reproduced, are not redeemable for cash, and are good for one-time use only. Tokens will be deducted from the member's account at the time of redemption.
7. Members are solely responsible for determination and payment of any tax or other fees, service charges or liability arising out of earning or redeeming Tokens.
8. Members are subject to and shall comply with any additional terms, conditions and restrictions that apply to specific redemptions.
9. Tokens may be redeemed immediately or accrued over time, up to a maximum of 12 months. Tokens will expire on a rolling monthly basis if not redeemed within 12 months unless otherwise extended by SellersGlobal at its sole discretion.
10. SellersGlobal has absolute discretion with respect to how Tokens are earned and how Tokens are used. SellersGlobal may zero out and/or reduce your Tokens if SellersGlobal becomes aware of any alleged or confirmed violation of the Terms of Use, the Tokens Program Rules, or any applicable law or regulation, and the final determination with respect to such Tokens in connection with such alleged or confirmed violation shall be in SellersGlobal sole discretion.
11. Violations of these Tokens Program Rules may result in loss of membership, permanent or temporary block of access and/or membership to the Website, loss of or reduction of Tokens, or as otherwise reasonably determined by SellersGlobal in its sole discretion.
12. SellersGlobal SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES) TO A MEMBER OR ANY THIRD PARTY, INCLUDING FOR PERSONAL INJURY, DEATH OR PROPERTY DAMAGE, ARISING OUT OF OR IN CONNECTION WITH A MEMBER'S REDEMPTION OF Tokens.
Redemption Rules The following rules are part of and an addition to the Terms of Use above, and, as such, you understand and agree that any request to redeem or use Tokens is subject to your compliance with the Terms of Use, including these rules, and any other rules and requirements SellersGlobal may impose now or in the future.
1. Using your browser's autofill tool or any other automated means to enter required information is NOT allowed (including Roboform) and will not work as we continue to introduce new anti-botting measures.
2. Your use of any bots, programs, or any method that involves the use of deception, false information, fraud, manipulation, avoidance, or cheating of any kind or your enabling others to do so (whether related to this redemption, qualifying for this redemption or any use whatsoever of the website) is strictly prohibited. Any such violation will result in disqualification from this redemption, and, any further penalties SellersGlobal deems appropriate, including loss of all or any portion of Tokens, and termination of membership.
3. In addition to complying with these Rules, terms, and conditions, all SellersGlobal Terms of Use and Tokens Rules apply to this redemption. Violation of any of these requirements, terms and conditions will result in disqualification from this redemption, and any further penalties SellersGlobal deems appropriate.
4. SellersGlobal, in its sole discretion and at any time, will make any and all determinations regarding violations, penalties, and all other matters affecting this redemption.
VII. Terms Concerning Use of Background Burner
The Background Burner is a tool SellersGlobal provides to its users in order to process product images. Users of the SellersGlobal Background Burner will be subject to the following terms and conditions:
· You will retain all rights to any image you submit to the Background Burner for processing.
· The SellersGlobal engineering team may re-process images you submit to the Background Burner in order to improve quality of the tool over time.
· You assume full responsibility for the images you submit, process, and download. If your image was copyrighted before you burned it, it will be copyrighted after you burn it. In general, you are bound by law not to use an image unless you own the copyright for it. SellersGlobal takes no responsibility for how you choose to use your image after downloading it.