Sellers Global Community Rules

Version: 1.1

Effective Date: August 15, 2024

Last Revised Date: December 8, 2025

These rules are an integral part of the User Agreement. By using this forum, you acknowledge that you have read, understood, and agree to abide by these rules and all referenced documents.

I. Core Community Values

The cornerstone of all rules. User registration requires confirmation of agreement.

  1. Respect and Civility: Personal attacks, harassment, bullying, hate speech, or discriminatory content are prohibited.

  2. Professionalism and Constructiveness: Discussions based on facts, data, and experience are encouraged. Debates should focus on the issue itself and remain professional.

  3. Truthfulness and Integrity: False information, cheating (likes/posts manipulation), impersonation, and intellectual property infringement are prohibited. In particular, posting false sales data, tutorials on order manipulation, black hat techniques, and other content that violates e-commerce platform rules is prohibited.

  4. Confidentiality and Privacy: Disclosing others' privacy (contact information, address), customer data, or unpublished e-commerce platform agreements is prohibited.

  5. Value Orientation, No Spam: Meaningless spam, irrelevant self-promotion, advertisements, and spam messages are prohibited.

II. User Behavior Guidelines

The following behaviors are strictly prohibited:

  1. Illegal and Non-compliant Content: Violent, pornographic, inappropriate content for children, terrorism, fraud, or any content that violates US, EU, or UK laws.

  2. Personal Attacks and Hate Speech: Attacks or hate speech based on race, ethnicity, religion, gender, sexual orientation, etc.

  3. Spam and Excessive Self-Promotion: Unauthorized advertisements, referral links, duplicate posts, and "advertorials." Self-promotion must be highly relevant to the discussion topic and clearly state any vested interest (e.g., "I am an employee of this company").

  4. Privacy Infringement: Doxxing or publishing others' private information.

  5. Disrupting Discussion Order:

  6. "Help requests" with unclear titles and empty content.

  7. Asking the same question repeatedly (please use the search function).

  8. Maliciously deviating from the topic.

  9. Bulk deletion of high-value content to harm the community.

  10. Inducing Fake Reviews or Fake Orders: Sharing, soliciting, or providing any form of fake reviews, fake transactions, fake order services, or techniques that violate the terms of service of platforms such as Amazon, eBay, and Shopify is prohibited. Promoting black hat techniques to manipulate e-commerce platforms will result in a permanent ban.

  11. No Private Contact Requests (PM/DM): Requesting other users to "PM/DM," "add WeChat," "add QQ," "Telegram," "WhatsApp," or use any external chat tools for further communication is prohibited in any public post or comment. All substantive discussions should take place in the forum's public sections.

  12. Prohibition of Inciting Violation of E-commerce Platform Rules: You must not post content that encourages or incites others to violate the Terms of Service, Policies, or Seller Code of Conduct of major e-commerce platforms such as Amazon, eBay, Shopify, TikTok Shop, and Walmart. This includes manipulating customer reviews, false variant merging, price fixing, intellectual property theft, and circumventing platform review guidelines.

  13. Prohibition of Bulk Deletion of Community-Beneficial Content: You are prohibited from bulk deleting or removing content that has provided high-value content (including high-quality posts, detailed replies, or experience sharing) to other users. The platform reserves the right to retain anonymized backups of content deemed to have permanent reference value by the community's tagging or review system.

  14. Transparency of Conflicts of Interest: When your posted content involves any product, service, or business in which you or your company have an economic interest, you must clearly and prominently state this interest. Acceptable examples of labeling: "I am the founder/employee/consultant of [Company Name]" or "Referral Link – May Receive Commission". Failure to disclose will result in content removal and may lead to temporary or permanent bans. 11. Any other behavior that harms the legitimate rights and interests of the platform or other users, or interferes with the normal operation of the platform.

III. Content Posting Guidelines

To improve content quality, users are advised to:

  1. Clarify Questions: The title should summarize the core issue, and the body should provide necessary background (business type, platform, problem scenario, and attempted solutions).

  2. Sharing Guidelines: Technical sharing and experience posts should indicate the applicable platform, time frame, and data source to ensure authenticity. Do not fabricate cases or exaggerate effects.

  3. Respect Copyright: When publishing non-original content (such as images, charts, or long text citations), the source must be indicated. If citing others' content beyond a reasonable usage limit, authorization must be obtained.

  4. Relevant to the Topic: Post content in relevant sections (such as "Amazon Operations" or "TikTok Advertising") to maintain a well-organized community.

  5. AI-Generated Content Labeling: If generative AI is used to generate or substantially assist in the creation of content (posts, comments, Q&A, etc.), it must be labeled "AI-generated" or "AI-assisted." The use of undeclared bot accounts for mass posting, spamming, or manipulating user interaction is prohibited.

IV. Management Team and Community Management

We believe that clear, fair, and consistent rules contribute to a healthier community. The following outlines the management team composition, working principles, and possible actions.

4.1 Who Manages the Community?

  • Administrator (Platform Operator): Responsible for core platform functions, final decisions, account bans, and legal compliance matters (such as DMCA, government requests).

  • Moderator (Officially Appointed): Responsible for daily content management, user guidance, and initial dispute resolution.

  • Volunteer Moderator (Optional, recruited from high-reputation users): Responsible for initial processing of reports and cleaning up spam; does not have final banning authority.

4.2 Working Principles

  • Proactive Guidance: Moderators actively participate in discussions, post trending topics, and highlight and pin high-quality content.

  • Reactive Response: Relying on the user reporting system (each post/comment has a "Report" button) as the primary channel for discovering violations.

  • Professionalism and Transparency: All content handling and account restrictions are explained via private message. Major penalties are publicized in the announcement section (privacy information removed).

4.3 What Actions Can Be Taken?

  • Content Management: Editing, deleting, folding, locking, sinking, merging duplicate posts, pinning.

  • User Management: Sending warning private messages, temporary bans (1-30 days), permanent account bans.

  • System Tools: AI-assisted spam filtering, risk keyword warnings, duplicate issue detection.

V. Violation Handling Process (Tiered Penalties)

  • We adopt a gradual approach. The following lists typical violations and corresponding measures.

  • Minor Violation – Typical violations: unclear titles, minor spam, unintentional first-time posting of advertisements.

Handling Measures: The system or moderator sends a modification reminder; modification is required within 24 hours; if not modified within the deadline, the content will be hidden (can be restored through appeal).

  • Moderate Violation – Typical violations: repeated advertising redirection, personal attacks, false experience sharing, repeated violations.

Handling Measures: Immediate deletion of content + official private message warning. 2-3 violations → Temporary ban for 7-30 days.

  • Serious Violation – Typical violations: disseminating illegal/infringing methods, serious personal attacks, leaking confidential information, hate speech, fraud, inducing false comments, instigating violations of e-commerce platform rules.

Handling Measures: Immediate permanent account ban. If associated with a commercial account, it may be reported to the relevant e-commerce platform simultaneously.

Note: You have the right to appeal any content handling decision; see Article 6 of these rules for details.

VI. Dispute and Appeal Handling Process

To ensure fairness, a clear appeal channel is established:

  1. Preliminary Processing: Users submit disputes through the "Report" function. The forum moderator will provide a preliminary handling opinion within 24-48 hours.

  2. Initial Appeal: If a user is dissatisfied with the handling result, they can submit an appeal through the "Appeal Channel" within 72 hours of receiving notification, providing evidence (screenshots, proof of originality, etc.).

  3. Review and Arbitration: An arbitration panel (2 community moderators not involved in the original decision + 1 official administrator) will review the case within 48-72 hours and provide a written result.

  4. Final Ruling: If a user is still dissatisfied with the review result, they can appeal to the official compliance department (privacy@sellersglobal.com). This department will make a final ruling within 7 business days (no further appeals allowed). 1. Note: EU users can choose an out-of-court dispute resolution institution according to Article 21 of the DSA. See Article 11.1 of the User Agreement for details.

VII. Reporting Channels and Transparency

7.1 Reporting Mechanism

  • Reporting Entry: A "Report" button is provided below each post and comment. The report form must include at least: the type of violation, a detailed description, the content URL (auto-filled), and the reporter's contact information (optional).

  • Processing Time: The platform will confirm receipt within 48 hours and complete the review and take appropriate measures within 7 days.

  • Notification: The reporter will receive a notification of the processing result (email or in-app message).

7.2 Transparency Report

The platform publishes a transparency report at least once a year, disclosing: the number of government deletion requests, the number of user reports and their processing results, the amount of content proactively deleted, account ban statistics, etc. See Article 12 of the User Agreement for details.

VIII. DMCA Copyright Handling

8.1 Appointing an Agent: We have appointed a copyright agent pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512). Contact Information:

  • Email: copyright@sellersglobal.com

  • Agent Name: Sellers Global Inc.

  • US Copyright Office Authorized Agent Registration Number: [Please enter the registration number]

8.2 Infringement Notice: If you believe that content on this platform infringes your copyright, please submit a written notice to the Authorized Agent, including the following:

  • The physical or electronic signature of the person authorized to act on behalf of the copyright holder

  • Identification information of the infringed work

  • Identification information and URL of the infringing content

  • Your contact information (address, phone, email)

  • A statement of good faith belief in unauthorized use

  • A statement that the information is accurate under perjury penalties

8.3 Counter-Notice: If your content was removed due to a copyright complaint and you believe it was a misjudgment, you may submit a counter-notice to request its restoration. We will forward a valid counter-notice to the original complainant. If the complainant does not file a lawsuit within 10-14 business days, the content will be restored.

8.4 Repeat Infringer Policy: We will terminate the accounts of users identified as repeat copyright infringers.

IX. Technology Empowerment and AI Applications

  • AI Preprocessing: Automatically identifies spam content, risky keywords, unfriendly comments, and duplicate issues, marking them for manual review.

  • Recommendation System Transparency: If we use personalized technology to sort or recommend content (such as post order, comment ranking, and related recommendations), the main parameters affecting recommendations include: posting time, interaction volume (likes/comments), the forums you follow, and your browsing history. You can influence recommendations by interacting, using the "not interested" option, or adjusting your feed settings. (See our transparency document for detailed technical disclosure.)

  • Assistive Tools: Provides AI-assisted content generation (such as title optimization and translation) to improve user sharing efficiency.

  • Anomaly Detection: Automatically triggers temporary restrictions by identifying behaviors such as spamming, like spamming, and bulk registration through data analysis.

  • AI-Generated Content Labeling: All users must label AI-generated or AI-assisted generated content. The use of undeclared bot accounts is prohibited.

X. Commercial Promotion

Paid commercial promotion and featured ads must be applied for through the official business channel (business@sellersglobal.com). Private advertorials, subtle traffic redirection, and group traffic redirection are prohibited.

XI. Rule Updates and Effectiveness

  • The platform may update these rules at any time. Significant changes will be notified 7 days in advance via site announcements and registered email addresses.

  • Your continued use of this service constitutes acceptance of the updated rules.

  • These rules, together with the "User Agreement," "Privacy Policy," and "Cookie Policy," constitute a complete agreement. In case of conflict, the "User Agreement" shall prevail.

— Sellers Global Team