Someone is selling my copyrighted product on Temu — using my images. How do I report this?

If the official channels drag their feet, file a complaint with the BBB. Just search “BBB file a complaint,” pick Temu, upload your evidence and explain the issue. They don’t guarantee a takedown, but it puts public pressure on them. Sometimes that’s enough.

I’ve only used the email route. ipprotection@temu.com still works. Send:

• The listing URL
• Your proof of rights (registration certificates, etc.)
• Screenshots showing the infringement
• Your ID

Got a reply within 48 hours. But I’ve heard others got a “missing DMCA info” response and then nothing. So the portal is probably safer.

I handled something similar recently. Temu has a dedicated IP protection portal now — way better than email.
Here’s what worked:

• Log into your Temu seller account
• Go to “IP Protection” or “Help Center” (the menu changes sometimes, but it’s there)
• Register for a complaint account — you’ll need to upload ID
• Submit the infringement claim (trademark, patent, or copyright)
• Attach your proof, the infringing listing link, and a comparison

Make sure your evidence is solid. If you have notarized docs, the takedown rate is way higher.