Been trying to get set up on Temu for a month now. My original account manager left. The new one assigned to me reads my messages but never responds.
I finally created a product listing, but now I’m stuck. No idea what to do next. Half the help articles are outdated or gone. The chatbot just loops and won’t connect me to a real person.
It’s just me and my boss on this (mostly me). Anyone know what the actual listing process looks like after you create a listing? Would really appreciate some guidance.
Answers (3)
Price negotiation (can take days or weeks depending on category)
Certification review (if applicable)
Once both clear, you'll get a notification to create first shipment. Then you need:
Product labels (SKU barcodes)
Compliance labels (market dependent)
Outer carton labels for the shipment
If you're semi-managed and your inventory is already in a US warehouse, just set your stock quantity and the listing will go live once price approval is done.
SellerD 20h ago
The ghosting thing is real. I went through three account managers my first six months. Some reply, some don't. Eventually you just figure things out through the seller center and threads like this.
Check the compliance section in your backend – that's where most of the requirements live. Also the help section sometimes has guides hidden in there even if the main articles are outdated.
Full-managed:
Pick category (you can do multiple)
Title + description
Images – make sure you include one with dimensions
Product specs
Set up SKUs and your price
Then wait for their price team. If they reject, you can appeal – best bet is to link the same product on Amazon at a higher price to show market value. If they still reject, move on.
If certs are needed, upload and wait
Once everything clears, you can create first shipment
Labels: SKU stickers, compliance labels (GPSR for EU, etc.). Check the compliance section in your backend for specifics.
Semi-managed:
Similar but you also need:
US/EU warehouse address
Shipping template (zones, rates)
Certs are only for the market you're selling to – e.g., US just needs FCC, not the whole EU package
Once your inventory is at your 3PL, you can link the warehouse in Temu. For US, inventory can sync automatically.
Title, images, product details
If it needs certs (electronics, batteries, etc.), upload those
Wait for price negotiation
If they approve, you can create your first shipment
If you're waiting on certs, just get them from your supplier and upload. Once those clear, you should be able to move forward.