Temu full-managed store: trademark expired, all listings removed. Can’t update to registered trademark – Error 500. Anyone dealt with this?

Few things I learned from dealing with this before:

1. Error 500

• Clear cache + cookies, restart browser
• Switch networks—I’ve had connection issues cause this
• Incognito mode has saved me a few times. Worth a shot.

2. Submitting the registered trademark

• If backend keeps throwing 500, contact Temu support. Tell them it’s a system error and send screenshots. They may need to push it manually.
• Ask if you can email the trademark update. Some platforms let you do that as a backup.

3. Getting listings back

• When you talk to support, emphasize that all your listings are down because of this. No sales, no revenue. They usually prioritize cases like this.

4. Avoid this next time

• Once it’s updated, set a calendar reminder a month before expiration. It’s easy to forget, and the downtime is brutal.

Same steps. Had a similar issue a while back. Clearing cache + incognito did it for me. If it’s still 500, it’s on their end—support’s your only option.

Try this:

• Clear your browser cache and cookies, then log back in
• Switch browsers (Chrome, Edge, Firefox)
• Use incognito/private mode
• Try a different network (mobile hotspot works sometimes)

If none of that works, hit up Temu seller support. Tell them you’re getting Error 500 when updating trademark info. Include screenshots. It’s probably a server-side thing they need to fix.