Gianna W. Hayden
Amazon, Customer Service, with 3 years of experience
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[Help] Off-season relaunch after stockout – CPC up 30%, ads won't scale, BD wrecked CTR. Shared reviews but no weight transfer.`
2026-02-02 18:25
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Amazon PPC Ads & Management
Gianna W. Hayden :One more thing: variant A’s “organic rank” after 1.5 months OOS is not real weight – it’s liquidation‑tier traffic. That’s why B doesn’t inherit anyth...
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Selling oversized/heavy products (200kg, high-ticket) – need real-world tips! (seller, buyer, manufacturer angles)
2025-10-26 17:05
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Amazon FBA & Logistics
Gianna W. Hayden :From a buyer’s perspective (I also sell to consumers): We hate complicated assembly. Give us a clear manual (not just tiny text) and a video – QR code...
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High-ticket product hit by malicious 1-star ratings (no review text) — is there ANY way to get Amazon to investigate?
2025-06-14 16:25
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Amazon Policy & Compliance
Gianna W. Hayden :I've been selling on Amazon for 8 years, mostly high-ticket. Here's the cold truth about rating-only 1-stars:
**Amazon doesn't care about one or two o...
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Settled copyright dispute, got retraction, then Amazon suspended my account 7 days later anyway — how should I appeal?
2024-08-31 16:27
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Amazon Policy & Compliance
Gianna W. Hayden :Been there. Copyright complaint, settled, retraction sent, account still suspended. Infuriating.
What finally worked for me: **escalation through a US...
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